Notice Board :

Call for Paper
Vol. 9 Issue 1

Submission Start Date:
Jan 15, 2021

Acceptence Notification Start:
Feb 10, 2021

Submission End:
Feb 20, 2021

Final MenuScript Due:
Feb 28, 2021

Publication Date:
March 05, 2021
                         Notice Board: Call for PaperVol. 9 Issue 1      Submission Start Date: Jan 15, 2021      Acceptence Notification Start: Feb 10, 2021      Submission End: Feb 20, 2021      Final MenuScript Due: Feb 28, 2021      Publication Date: March 05, 2021




Volume II Issue I

Author Name
Upendra Singh Panwar
Year Of Publication
2014
Volume and Issue
Volume 2 Issue 1
Abstract
Customer satisfaction has been one of the main concerns of banks of late. This has been necessitated by the stiff competition led by new norms of entrants in banking industry by RBI. Banks are striving hard to offer quality services in a bid to maintain existing customers and persuade new customers. Customers on the other hand, want best customer value for their money so they are always combing around to get the best services. This is an analytical study based mainly on the primary data collected through a scientifically developed scale. The scale has been personally administered on a sample size of 101, chosen on a convenient basis from private bank. The scale of Parasuraman, Zeithml, and berry 1986, 1988) was used here. In order to achieving higher levels of quality service in Private banks, banks should deliver higher levels of service quality and in the present context customers’ perceptions are highest in the level of infrastructure facilities of the bank. Owing to the increasing
PaperID
2014/01/2101

Author Name
Sanjay Maheshwari
Year Of Publication
2014
Volume and Issue
Volume 2 Issue 1
Abstract
Tourism is the world‟s largest industry and predicted to double in size in the next 20 years. It has the potential to bring major benefits to destinations, but can also be damaging to the people living there and to their environment. Other industries have already understood this ambivalent nature of trade and have adopted the triple bottom line of social, environmental and economic responsibility. It is now time for the tourism industry to rise to this challenge – the challenge of ethical tourism. The big question, though, is how to put these ethics into practice. The current research paper focuses on different aspects of the ethics and values in different context. The Global Code of Ethics for Tourism by United Nations World Tourism Organization (UNWTO) focuses guidelines to be followed by the county, organizations or the citizens.
PaperID
2014/01/2102

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